MD TotalCare
Instillagel Lido
2% Lidocaine, Sterile –
Urethral Lubricant
New Tip Now Available
Click here for Info!
The Prostate Space
Welcome to the MDS Service Department
DolorClast Smart
Heel and Toe
Clear Nail Laser
A Polymeric Coating to Reduce Tissue Ingrowth and Stone Formation
A New Range of Anatomically Correct Urology Stents
Now Privately Reimbursed
For more information please contact the product manager
Service is our Business
Going above and beyond the call of duty
For improved patient outcomes
Spacing the Prostate from the Rectal Wall
Reduced Rectal and Urinary Toxicity
Now Privately Reimbursed
 At MDS we have factory trained engineers on-site to cover product distributed by MD Solutions and also have engineers based in each state for fast, local service. Smaller equipment can be serviced or repaired by return to MD Solutions Service Department.
Please include the following information when returning a product for assessment / repair:
Quote request or item number
Name of hospital
Department or clinic
Person to contact for service and clinical questions
Type of machine
Serial number
Packing list including all parts and permanent packaging
Specialty, power setting and accessories that were being used
Fault description and on screen data / error codes
Any time constraints for the return of equipment
Replacement unit required – please phone to speak to us directly in this case, costs may be incurred
For all service related enquiries please contact:
Alan King – Head Technician. 
Peter Fanning – Warehouse Operations Manager / Technician. 
Kerryn Scrivin – Service Manager.
E-Mail –
Hotline – 1300 857 230 
Telephone – (03) 9397 2544.